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4.7 · 950+ reviews
LCI Plumbing & Septic LLC

Quick answer

LCI Plumbing & Septic, a Florida Certified Plumbing Contractor (CFC1427175) based in Jupiter, serves Loxahatchee, The Acreage, Loxahatchee Groves and Westlake. Almost every home in The Acreage runs on a private well and septic tank, so we handle septic pumping, drain field repair, real estate septic inspections, well-water filtration and 24/7 emergency plumbing. Call (561) 970-9282 for live dispatch and an upfront price.

Reviewed by LCI's licensed team, Florida Certified Plumbing Contractor CFC1427175. Updated October 2026.

Wells, septic and who serves what in Loxahatchee

Loxahatchee is not a city. It is an unincorporated community and mailing name in Palm Beach County, west of West Palm Beach. A Loxahatchee, FL 33470 address can sit in The Acreage, in the Town of Loxahatchee Groves (incorporated in 2006) or in the City of Westlake (incorporated in 2016). Each answers to a different local government.

For most homes here, water and waste are handled on the lot. The Indian Trail Improvement District says the vast majority of its 17,000 lots and roughly 50,000 residents are on well water and septic. Some Acreage streets have brought in county water mains by petition, and about 80 properties have connected to county water since 2019. Newer planned communities such as Westlake may have central utilities, so we check each service address.

The homes out here and the problems they get

The Acreage had 6,938 residents in 1990 and 41,654 at the 2020 census, and about 80 percent of its land is residential. Lots across greater Loxahatchee run from 1 to 20 acres. Most of today's homes went up after 1990, so plenty of tanks and drain fields have been working for 20 years or more.

A slow leak in a long buried water line may never surface as a puddle, and a sagging drain line between the house and the tank can collect solids for months before it backs up. Storms add risk. On October 9, 2024, an EF3 tornado spawned by Hurricane Milton caused significant damage in The Acreage and Loxahatchee Groves. Uprooted trees and cleanup equipment can crack tank lids and crush shallow lines, so a yard that lost trees deserves a septic check.

High water table, marl and heavy rain

The ground here holds water. A 1992 USGS study of the northern Midlands, the rural area that takes in The Acreage, found the water table seldom more than 5 feet below the surface on land 15 to 25 feet above sea level. It also mapped a clayey marl layer 4 to 10 feet thick, usually starting 4 to 10 feet down and in places at the surface. That marl slows rain and septic effluent alike. Two of the study's three test homes had drain fields built on fill raised 1.5 to 2 feet above the original grade.

Rain leaves a yard in stages: swales feed Indian Trail's secondary canals, then larger canals, then the South Florida Water Management District's L-8 and C-51 canals. In August 2012, Tropical Storm Isaac put up to 14.85 inches of rain on the C-51 Basin in three days, a preliminary 1-in-100-year event by the district's estimate. Flooding here comes from rain, and flood zones vary by parcel.

Septic care on wet ground

Our general guidance is pumping every 3 to 5 years. Household size and how wet your drain field stays set the interval. A sound system also protects your well. The USGS team found effluent in groundwater 38 to 92 feet from tank outlets, and nitrate plus nitrite above the 10 mg/L drinking-water limit at two of its three test sites.

Habits that matter more on a Loxahatchee lot:

  • Keep trucks, horse trailers and livestock off the drain field, especially a raised one.
  • After heavy rain, spread out laundry and showers until the swales drain.
  • Do not pump a tank in a flooded yard, since an empty tank in saturated soil can shift.
  • Mark tank lids and the drain field before a fence, paddock or barn goes in.

Well water, hardness and filtration

In 2009 Florida DEP sampled 50 residential wells across 36 square miles of The Acreage, and all met drinking-water standards. USGS samples from 1986 and 1987 ran high in calcium, the main mineral behind hard water. In the western part of the study area and around the Loxahatchee Slough, leftover Pleistocene seawater often pushed chloride and dissolved solids past secondary standards, and nearly every sample from below 100 feet topped 500 mg/L of chloride.

Those readings vary by location and depth, so treat them as a reason to test your own well. The Florida Department of Health in Palm Beach County reviews private well plans and requires a satisfactory bacteriological report when a new drinking well is completed.

Services Loxahatchee homeowners request most

Septic work leads, followed by the plumbing that comes with big lots and private wells.

  • Septic tank pumping
  • Drain field repair, rejuvenation and replacement
  • Septic and drain field hydro jetting
  • Real estate septic inspections
  • New septic system installation
  • Water line repair on long buried runs
  • Leak and slab leak detection
  • Water filtration and softeners sized to a well test
  • Tank and tankless water heaters
  • Drain cleaning, sewer camera inspection and 24/7 emergency plumbing

What happens when you call

A live dispatcher answers (561) 970-9282 around the clock. We ask for your address first, since it tells us which community you are in and what system to expect. We own our pump trucks and excavation equipment, so drain field work does not wait on a rental. You get an upfront price before work begins.

LCI holds Florida Certified Plumbing Contractor license CFC1427175, brings 32 years of plumbing and septic experience, and is rated 4.7 stars from more than 950 Google reviews. Before any permitted job, we confirm which office has jurisdiction.

Buying or selling a home in 33470

A general home inspection often stops short of the septic system. A real estate septic inspection shows the tank's condition, whether the drain field is absorbing and what needs repair before closing. Ask the seller for the septic permit and final inspection records too.

Utility assessments matter too. Residents on 68th Street North petitioned for a county water main, approved in 2017 with assessments of $11,525 to $27,067 per parcel, payable over 20 years at 5.5 percent interest.

Neighborhoods we serve in Loxahatchee

  • The Acreage (Indian Trail Improvement District)
  • Town of Loxahatchee Groves
  • City of Westlake
  • Deer Run
  • Lion Country Safari / Southern Boulevard corridor
HR
Herman R.Sep 2026
So nice to have a company that actually knows what they are doing. Had two companies come to find my septic tank with no luck. Joel able to find the tank in five minutes. My tank was serviced and my drain field rejuvenated. Couldn’t have asked for a better service.
Posted on GoogleRead on Google
DH
David H.Mar 2026
Heard about LCI Plumbing through a family friend who had their drain field redone and septic tank replaced and had a great experience. I ended up calling them for similar work and more, and they were just as professional as described. They responded quickly, explained everything clearly, and handled… Read more
Posted on GoogleRead on Google
RM
R M.May 2026
Chris and Heather have been amazing! Heather is so sweet and accommodating for scheduling. This is our second time using LCI. I receive constant updates regarding the appointment, updates when someone is on the way and Chris provides thorough explanations of what the problem is and how it’s being ad… Read more
Posted on GoogleRead on Google

A selection of reviews from our Google profile. Read all of them on Google.

FAQ

Plumbing & septic in Loxahatchee

Is my Loxahatchee home on septic or sewer?

In The Acreage, almost certainly septic. The Indian Trail Improvement District says the vast majority of its roughly 17,000 lots use wells and septic tanks. Westlake and other newer communities may differ. Tank lids in the yard, permit records or a call to us will settle it.

Is Palm Beach County going to force The Acreage onto sewer?

No mandatory conversion was in place as of mid-2025. The County Commission put a septic-to-sewer overview on its August 26, 2025 workshop agenda, and the county vice mayor, who lives in The Acreage, said the county was not forcing the issue. An Indian Trail supervisor said a forced conversion would violate an interlocal agreement with the county. Check for newer county action.

Why does my septic drain slowly after heavy rain in The Acreage?

The water table is usually within 5 feet of the surface, and dense marl below slows drainage. After a big storm the drain field can sit in groundwater. Cut water use until the swales drain. If drains stay slow after the water drops, the field may need repair or rejuvenation.

Who issues permits for septic and plumbing work in Loxahatchee Groves?

Two offices. The Town of Loxahatchee Groves Building Department issues building and plumbing permits, and since January 13, 2025 it takes them only through its MGO online portal. Septic permits and inspections go through the Florida Department of Health in Palm Beach County (561-840-4500), under statewide rules Florida DEP has run since July 1, 2021.

Should I test my well water before buying a softener in Loxahatchee?

Yes. USGS sampling found high calcium across the area and high chloride from leftover seawater in parts of the west, but results varied widely by location and depth. A current test of your own well shows if you need a softener, a filter or both.

Does a septic replacement in Loxahatchee need a nitrogen-reducing system?

Not automatically. Florida's 2023 law, HB 1379, ties enhanced nutrient-reducing system requirements to certain Basin Management Action Plan areas, and the rules come from Florida DEP's onsite sewage program. We check your parcel against current rules before quoting a replacement.

(561) 970-9282