Information we collect
Information you give us. When you submit our service request form, call, text or email us, we collect what you provide: your name, phone number, email address, property address, the service you need, and any details you include about the problem.
Information collected automatically. Like most websites, we collect basic technical data when you visit: your IP address, browser type, device type, the pages you view, how you arrived at the site, and the date and time of your visit. This is collected through cookies and similar technologies, including analytics tools such as Google Analytics and Google Ads conversion tracking.
Information from calls. Calls to our dispatch line may be recorded for quality and training purposes. You will hear a notice if a call is recorded.
How we use it
We use your information to:
We do not sell your personal information.
- schedule, dispatch and perform plumbing and septic services at your property;
- contact you about estimates, appointments, invoices and follow-up service;
- respond to your questions and requests;
- send appointment reminders and occasional service notices, which you can opt out of at any time;
- understand how visitors use our website so we can improve it;
- measure the results of our advertising;
- comply with the law and protect our legal rights.
Who we share it with
We share information only as needed to run our business:
- Service providers that help us operate, such as our website host, scheduling and dispatch software, payment processors, email providers and advertising platforms. They may use your information only to provide services to us.
- Subcontractors or suppliers involved in your job, such as a permitting service or equipment supplier, when needed to complete the work.
- Legal and safety reasons , if required by law, court order or a government request, or to protect the rights, property or safety of LCI, our customers or others.
- Business transfers , if LCI is sold or merged, in which case customer records may transfer to the new owner under this policy.
Cookies and analytics
We use cookies to keep the site working, remember your preferences and measure traffic. You can block or delete cookies in your browser settings. Doing so may affect how parts of the site work. Google’s use of data from analytics and advertising cookies is described in Google’s privacy policy, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Text messages
If you give us your mobile number, we may text you about your appointment or service. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. We do not share mobile numbers or consent for text messaging with third parties for their marketing.
Your choices
- Marketing. You can opt out of marketing emails using the unsubscribe link in any message, or by contacting us.
- Access and correction. You may ask us what information we hold about you and request corrections or deletion by contacting us using the details above. We will respond within a reasonable time. We may keep records we are required to retain for tax, warranty, licensing or legal reasons.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.
Links to other sites
Our site may link to third-party websites, such as review platforms or product manufacturers. We are not responsible for their content or privacy practices.
Changes
We may update this policy from time to time. The effective date at the top shows when it was last revised. Continued use of the site after a change means you accept the updated policy.
Contact
Questions about this policy or your information: call (561) 970-9282, email info2025lciplumbing@gmail.com , or write to LCI Plumbing & Septic LLC, 140 Jupiter St, Jupiter, FL.
Need service now?
Plumbing or Septic. Call LCI.
24/7 live dispatch for Jupiter Beach, Jupiter and northern Palm Beach County.
Plumbing and septic service with a strong Jupiter Beach and Jupiter focus. Licensed & insured. 32 years of experience.
(561) 970-9282 140 Jupiter St, Jupiter, FL License CFC1427175
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